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ONLINE COMPLAINT FORM
Date & Time of Incident
Complainant Name:
*
Complainant CNIC:
*
Complainant Address:*
Complainant Email:
*
Phone/ Cell #:*
Type of Customer*
Walkin
Account Holder
Account Number.
(if complainant is account holder)
Branch Name:*
Nature of Complaint:
ATM
Poor Service
Pension
Government Collection / Utility Bills
Service Charges
Account Opening
Product Related
-NBP Advance Services
-Advance Salary
-NBP Choice / Current Account
-Asan Account
-Premium Amdani
-Premiun Saver
-Bancassurance
-Saibaan
-Advance Salary
-Cash Card
-Cash n Gold
-Kisan Taqat
-Kisan Dost
-NBP Pegham
-NBP Online
Other
ATM Card No:
(if complainant is related to ATM Card)*
Complaint Detail:*
Have you approached the Branch Manager /
Operation Manager for resolution
If yes then provide the detail:
If you have approached the NBP Call Center.
Please provide call center Ticket No.
Insert Code
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